When you provide great customer service, you utilize best practices, such as respecting customers’ time and having a pleasant attitude, as well as offering knowledgeable and helpful resources, but you also go above and beyond to exceed customers’ expectations.
WSQ Business Negotiation for Results
Negotiation underpins success in business and in life. This course imparts valuable skills that help you negotiate effectively and reach agreements in conflicting situations. Learn critical negotiation techniques and how to build a solid plan to get the outcome you desire.